About City of Hope
City of Hope's mission is to deliver the cures of tomorrow to the people who need them today. Founded in 1913, City of Hope has grown into one of the largest cancer research and treatment organizations in the U.S. and one of the leading research centers for diabetes and other life-threatening illnesses.
Position Summary:
The Barista I provides exceptional customer service while making hand-crafted, quality beverages. The Barista will take orders and make coffee, tea and other drinks to customer specifications. The individual will also operate cash registers and credit card machines. The Barista fields customer complaints or questions while working to maintain good customer relations and speedy delivery of all beverages. The general responsibilities of the position include those listed below, but City of Hope may identify other responsibilities of the position.
- Greets customers, take orders, mixes and serves hot and cold beverages such as coffee, espresso, cappuccino, café latte, tea, chai, fruit blend drinks, etc. while considering customer specifications. May sell food items.
- Works to maintain good customer relations and speedy delivery of all beverages and food items.
- Arranges coffee bar/cart supplies and cups/mugs to make attractive displays and maintains bar/cart area in a neat and sanitary manner.
- Often cleans coffee machines, restaurant areas and preparation areas.
- Records all sales, collects money, operates a cash register and follows all cash-handling procedures as required, including the operation of a cash/credit card/electronic payment register.
- Attends all allergy and foodborne illness in-service training. Participates in regular safety meetings, safety training and hazard assessments. Attends training programs (classroom and virtual) as designated.
- May receive inventory and move/lift foodstuffs and supplies.
- Complies with all company safety and risk management policies and procedures and reports all accidents and injuries in a timely manner.
Basic education, experience and skills required for consideration:
- High School diploma, GED or equivalent experience.
- Starbucks Baristas will be required to obtain Starbucks Barista Certification” within 30 days of employment
Additional Information:
- As a condition of employment, City of Hope requires staff to comply with all state and federal vaccination mandates.
- This position is represented by a collective bargaining agreement.
City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity and inclusion, please click here.
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